Big Joe Pallet Jack

Big Joe is an American manufacturer of material handling equipment with a history stretching back over seven decades. Known for producing durable, practical pallet jacks, stackers, and lift equipment, the company has built a reputation among warehouse operators, manufacturers, and distributors who need reliable equipment without the premium price tags of the largest global brands.

Whether you are considering a Big Joe pallet jack for the first time or looking to expand an existing fleet, understanding the company's product range, design philosophy, and positioning in the market helps you make an informed decision. This guide covers everything from company history to specific product lines, specifications, maintenance considerations, and how Big Joe equipment compares to alternatives.

Company background

Big Joe began manufacturing material handling equipment in the United States in 1946, making it one of the older American brands still active in the industry. The company started with basic lift equipment and gradually expanded its product range as warehousing and distribution needs evolved.

Over the decades, Big Joe has changed ownership several times while maintaining its focus on practical, value-oriented material handling solutions. The brand is currently part of a larger material handling group but continues to operate with its own identity and product development.

Big Joe's manufacturing and engineering have historically been based in the United States, though like most material handling companies today, some components and products are sourced globally. The company maintains a network of dealers and service providers across North America and exports to various international markets.

Market position

In the material handling industry, Big Joe occupies a middle position between budget imports and premium global brands like Toyota, Crown, and Jungheinrich. The company competes primarily on value—offering solid construction and reasonable performance at prices below the top tier manufacturers.

This positioning makes Big Joe popular with small to medium businesses, regional distributors, and operations where equipment sees moderate use rather than continuous heavy duty cycles. For high-intensity 24/7 distribution centres, buyers often look to premium brands with more advanced features. For occasional use or budget-conscious operations, Big Joe offers a compelling combination of quality and price.

Product lines overview

Big Joe manufactures several categories of material handling equipment. While pallet jacks are often the entry point for customers, the full product range extends considerably further.

Manual pallet jacks

Big Joe offers manual pallet jacks in various configurations including standard, low profile, and heavy duty models. These follow the conventional design of hydraulic pump handles, steel frames, and polyurethane wheels found across the industry.

Manual pallet jack capacities typically range from 2500 to 5500 pounds [1134 to 2495 kilograms], covering most standard and heavy duty applications. Fork lengths and widths accommodate common pallet sizes including the 48 by 40 inch [1219 by 1016 millimetre] standard used throughout North America.

Electric pallet jacks

The electric pallet jack line includes walkie models where the operator walks behind the unit and controlled it via a tiller handle. These powered pallet trucks eliminate the physical effort of pulling heavy loads while maintaining the simplicity and compact footprint of manual equipment.

Big Joe electric pallet jacks typically feature

Capacities from 3000 to 6000 pounds [1361 to 2722 kilograms]
AC or DC drive motors depending on model
Lead acid or lithium ion battery options on newer models
Electromagnetic or regenerative braking
Proportional controls for smooth speed modulation

These units suit operations moving pallets over longer distances than manual jacks can handle comfortably, or handling heavier loads that would fatigue operators using manual equipment. Learn more about different pallet jack types and their applications.

Walkie stackers

Walkie stackers add a mast and lifting capability to the basic pallet jack platform. They can lift pallets to elevated locations—typically 100 to 150 inches [2540 to 3810 millimetres] depending on model—for placement on racks, shelves, or elevated platforms.

Big Joe walkie stackers come in straddle and counterbalanced configurations. Straddle models use outrigger legs that straddle the pallet, providing stability without the weight of a full counterbalance. Counterbalanced models lift within their footprint but are heavier and typically have lower maximum capacities at height.

Common applications include

Loading and unloading delivery trucks
Stacking pallets in storage areas
Work positioning at elevated workstations
Order picking from low and medium height rack locations

Lift tables and scissor lifts

Big Joe produces various lift tables including stationary scissor lifts, portable lift tables, and tilt tables. These serve ergonomic positioning, work height adjustment, and material transfer applications rather than pallet transport.

Capacities range from light duty units at 500 pounds [227 kilograms] up to heavy industrial tables rated at 6000 pounds [2722 kilograms] or more. Lift heights vary by model with some reaching 40 inches [1016 millimetres] or higher.

Order pickers and specialty equipment

The product line extends to low level order pickers, platform stackers, and other specialty configurations designed for specific warehouse tasks. These represent a smaller portion of Big Joe's business but expand options for customers with specialized needs.

Big Joe electric pallet jack specifications

Electric pallet jacks are among the most popular Big Joe products. Understanding typical specifications helps when comparing models or evaluating whether Big Joe equipment fits your requirements.

Representative model specifications

Specification	Entry level model	Mid-range model	Heavy duty model
Capacity	3000 lb [1361 kg]	4500 lb [2041 kg]	6000 lb [2722 kg]
Fork length	42-48 in [1067-1219 mm]	42-48 in [1067-1219 mm]	48 in [1219 mm]
Fork width (outside)	20.5-27 in [521-686 mm]	20.5-27 in [521-686 mm]	27 in [686 mm]
Lowered height	3.0-3.25 in [76-83 mm]	3.0-3.25 in [76-83 mm]	3.25 in [83 mm]
Raised height	7.5-8.0 in [191-203 mm]	7.5-8.0 in [191-203 mm]	8.0 in [203 mm]
Travel speed (loaded)	2.5-3.0 mph [4.0-4.8 km/h]	3.0-3.5 mph [4.8-5.6 km/h]	3.0-3.5 mph [4.8-5.6 km/h]
Battery voltage	24V	24V	24V
Battery capacity	150-200 Ah	200-250 Ah	250-300 Ah
Unit weight	~500 lb [~227 kg]	~650 lb [~295 kg]	~850 lb [~386 kg]

Note Specifications vary by model year and specific configuration. Always verify current specifications from Big Joe or your dealer when evaluating equipment.

Control features

Big Joe electric pallet jacks use tiller-mounted controls that include

Thumb-operated throttle butterfly or rocker switch for forward and reverse
Lift and lower buttons or rocker for fork height control
Horn button for pedestrian warning
Emergency reverse belly button that activates if the operator is pinched against an obstacle
Key switch or access code for operator authorization

More advanced models add features like battery discharge indicators, hour meters, fault code displays, and in some cases programmable parameters for speed limiting or acceleration curves.

Braking systems

Electric pallet jacks typically use electromagnetic braking that engages automatically when the operator releases the throttle. This provides controlled deceleration and holds the unit stationary on grades.

Regenerative braking recaptures energy during deceleration and returns it to the battery, extending run time between charges. Not all Big Joe models include regenerative braking—check specifications if this feature matters for your application.

Big Joe manual pallet jack specifications

Manual pallet jacks from Big Joe follow industry-standard designs with some variations in build quality and specific dimensions.

Specification	Standard model	Low profile model	Heavy duty model
Capacity	5500 lb [2495 kg]	4400 lb [1996 kg]	6600 lb [2994 kg]
Fork length	48 in [1219 mm]	48 in [1219 mm]	48 in [1219 mm]
Fork width (outside)	27 in [686 mm]	27 in [686 mm]	27 in [686 mm]
Lowered height	2.9 in [75 mm]	2.0 in [51 mm]	3.3 in [85 mm]
Raised height	7.5 in [190 mm]	6.5 in [165 mm]	8.0 in [203 mm]
Steering wheel diameter	7.0-8.0 in [178-203 mm]	7.0 in [178 mm]	8.0 in [203 mm]
Load wheel diameter	2.9-3.0 in [74-76 mm]	2.5 in [64 mm]	3.25 in [83 mm]
Unit weight	~155 lb [~70 kg]	~145 lb [~66 kg]	~185 lb [~84 kg]

Wheel materials typically include polyurethane for load wheels and either polyurethane or nylon for steer wheels. Polyurethane offers good floor protection and quiet operation on smooth concrete. For rough floors or outdoor use, rubber or pneumatic wheel options may be available on specific models.

Battery options and charging

Electric Big Joe equipment uses industrial batteries similar to other material handling brands. Understanding battery options helps with total cost of ownership calculations and operational planning.

Lead acid batteries

Most Big Joe electric pallet jacks ship with flooded lead acid batteries as standard. These batteries are

Less expensive initially than lithium ion alternatives
Widely available from multiple suppliers
Well understood with established maintenance practices
Require regular watering and periodic equalization charging
Typically provide 5-7 years of service with proper care

Battery compartments are designed for specific battery sizes. Replacement batteries must match the original dimensions and connector type. Many operations stock spare batteries for swap-out during shifts, extending equipment utilization without waiting for charging.

Lithium ion options

Newer Big Joe models offer lithium ion battery configurations. These cost more initially but provide advantages including

Opportunity charging during breaks without battery damage
No watering or equalization maintenance
Longer cycle life—often 2500+ cycles versus 1000-1500 for lead acid
More consistent power delivery throughout the discharge cycle
Reduced weight in some configurations

Lithium ion batteries require compatible chargers. Existing lead acid charging infrastructure cannot be used without conversion. For operations considering lithium ion, factor in charger costs and any electrical upgrades needed. See our comprehensive guide on forklift batteries for detailed comparisons.

Charging infrastructure

Big Joe provides or recommends chargers matched to their equipment. Charging times depend on battery capacity and charger output but typically range from 6-10 hours for a full charge on conventional systems. Opportunity chargers and lithium ion setups can reduce this significantly.

Plan charging locations with adequate space, ventilation for lead acid gassing, and electrical capacity for the number of chargers you need. Dedicated battery rooms with proper safety equipment are standard practice in larger operations.

Maintenance requirements

Like all material handling equipment, Big Joe pallet jacks require regular maintenance to operate safely and reliably. Maintenance practices are similar to other brands in the industry.

Daily checks

Operators should perform basic inspections before each shift

Visual inspection for damage, leaks, or loose components
Check fork condition—look for cracks, bends, or excessive wear
Test lift and lower functions
Verify brakes engage properly
Check battery charge level
Test horn and any warning devices
Inspect wheels for damage or debris buildup

Periodic maintenance

Regular maintenance intervals depend on usage intensity but typically include

Weekly or bi-weekly: Clean equipment, check hydraulic fluid levels, inspect electrical connections, verify battery water levels (lead acid)
Monthly: Lubricate pivot points and chains, check wheel bearings, inspect brake components, test safety devices
Quarterly: Detailed inspection of all systems, hydraulic system service, battery capacity testing, detailed electrical system check
Annually: Complete overhaul inspection, load testing, certification where required by regulations

Many operations contract with Big Joe dealers or independent service providers for periodic maintenance. This ensures trained technicians perform inspections and catches problems before they cause failures. For more detailed maintenance guidance, see our pallet jack maintenance guide.

Common wear items

Components that typically need replacement over the equipment lifecycle include

Load and steer wheels—polyurethane wears over time especially on rough floors
Batteries—lead acid typically 5-7 years, lithium ion longer
Hydraulic seals—can leak or fail after years of use
Contactors and switches—electrical components wear with use
Brake components—friction materials and springs require periodic replacement

Parts and service availability

Access to parts and qualified service affects long-term ownership experience. Big Joe's position in the market shapes these aspects.

Dealer network

Big Joe maintains a dealer network across North America. Major metropolitan areas typically have multiple authorized dealers, while rural regions may have more limited coverage. Dealers stock common parts and can order specialized components from Big Joe.

Before purchasing, verify local service availability. Talk to the nearest dealer about response times, service capabilities, and parts stock. For critical operations, having a dealer within reasonable distance matters.

Parts availability

Common wear parts like wheels, seals, and electrical components are generally available through dealers and some aftermarket sources. Big Joe uses some industry-standard components that have multiple suppliers.

Proprietary electronic components or specialized mechanical parts may have longer lead times. For operations with multiple units, stocking critical spare parts in-house reduces downtime risk.

Third-party service

Independent material handling service companies can often maintain Big Joe equipment alongside other brands. The equipment uses standard technologies and common components that experienced technicians can diagnose and repair.

For warranty service, Big Joe dealers may be required. After warranty expiration, more flexibility exists in service provider selection.

Comparison with other brands

Big Joe competes with numerous other pallet jack manufacturers. Understanding the competitive landscape helps with purchasing decisions.

Premium brands

Toyota, Crown, Raymond, Jungheinrich, and Hyster-Yale represent the premium tier of the material handling market. These brands typically offer

More advanced technology and features
Stronger dealer networks with broader service coverage
Higher build quality and longer service life in demanding applications
Better resale values
Higher purchase prices—often 30-50% more than Big Joe equivalents

For high-utilization operations running multiple shifts or handling demanding loads continuously, premium brands often provide better total cost of ownership despite higher initial cost.

Budget brands

Various imported brands offer lower prices than Big Joe, sometimes significantly. These products typically feature

Lower initial cost
Variable build quality
Limited dealer networks and service support
Parts availability challenges
Shorter service life in many cases

For very light duty applications or budget-constrained operations, these alternatives may work. For anything beyond occasional use, the support and durability challenges often outweigh the initial savings.

Big Joe's position

Big Joe sits between these extremes—offering better support and durability than budget imports while remaining more affordable than premium brands. This makes Big Joe a reasonable choice for

Small to medium operations with moderate utilization
Businesses starting out who may upgrade to premium equipment later
Applications where equipment sees intermittent rather than continuous use
Cost-conscious buyers who still want domestic support and reasonable quality

Purchasing considerations

When evaluating Big Joe equipment, several practical factors deserve attention.

New versus used

Used Big Joe equipment is available through dealers and various resale channels. Given the mid-market positioning, used prices can be attractive. However, inspect used equipment carefully and factor in any needed repairs or refurbishment.

New equipment provides warranty coverage and ensures you know the complete service history. For critical applications, new equipment often makes more sense. For backup units or light duty applications, quality used equipment can provide excellent value.

Rental options

Big Joe equipment is available for rental through some dealers and general equipment rental companies. Renting makes sense for

Seasonal volume peaks
Project-based needs
Evaluating equipment before purchase
Covering during repairs of owned equipment

Rental rates and availability vary by region. Compare rental costs against ownership if your need extends beyond a few months. Learn more about pallet jack rental considerations.

Warranty coverage

Big Joe provides warranty coverage on new equipment, typically including

One year on parts and labour for most components
Extended coverage on specific items like frames and masts
Separate battery warranties depending on battery supplier

Read warranty terms carefully and understand what voids coverage. Register equipment properly and retain purchase documentation. Some dealers offer extended warranty packages for additional cost.

Financing

Dealers typically offer financing options for equipment purchases. Leasing may also be available. Compare total cost including interest against cash purchase and consider tax implications with your accountant.

Application guidance

Matching equipment to application ensures satisfactory results. Consider these common scenarios.

Light manufacturing

Small manufacturing operations moving materials between workstations often do well with Big Joe manual or entry-level electric pallet jacks. Usage is typically intermittent and loads moderate. The cost savings versus premium brands are meaningful at this scale.

Distribution and warehousing

Warehouses with single-shift operations and moderate throughput can use Big Joe electric pallet jacks effectively. For multi-shift operations or high-volume distribution, evaluate whether Big Joe's duty cycle ratings match your needs or whether stepping up to a more robust brand makes sense.

Retail receiving

Retail stores receiving deliveries typically need basic functionality at reasonable cost. A Big Joe manual pallet jack handles most retail receiving tasks adequately. For stores with heavy volumes or long distances from receiving to storage, an electric model improves efficiency.

Cold storage

Cold storage applications demand equipment rated for low temperatures. Verify that any Big Joe model you consider is rated for your temperature range. Lithium ion batteries generally perform better in cold than lead acid. Some components may need cold storage specifications.