Hand Pallet Jack Parts
Understanding pallet jack components helps with maintenance, troubleshooting, and repair decisions. While hand pallet jacks appear simple, they integrate hydraulic, mechanical, and structural systems that work together to lift and transport heavy loads reliably. Knowing the parts—and what fails—keeps equipment in service longer.
A typical hand pallet jack contains 50-100 individual components, from major assemblies like forks and hydraulic pumps to small items like O-rings and pins. This guide covers the major component groups, their functions, common failure modes, and replacement considerations.
Major component groups
Hand pallet jacks consist of several major assemblies:
- Frame and forks. The structural foundation.
- Hydraulic system. Pump, cylinder, valves, and fluid.
- Handle assembly. Control mechanism and operator interface.
- Wheel assemblies. Steer wheels and load wheels.
- Linkage and hardware. Connecting components.
Frame and fork components
Forks
The two parallel arms that slide under pallets.
- Construction. Formed steel channel, typically 3-5 mm wall thickness.
- Length. Standard 1,143 mm (45 inches), options from 914-1,219 mm (36-48 inches).
- Width. Inside fork typically 150-180 mm (6-7 inches) wide.
- Spacing. Outside width typically 540-685 mm (21-27 inches).
- Failure modes. Bending from overload, cracks from fatigue, wear on bottom surface.
Push rods
Connect the hydraulic cylinder to the fork lifting mechanism.
- Function. Transfer cylinder motion to raise/lower forks.
- Material. Steel rod, typically 12-16 mm diameter.
- Failure modes. Bending from overload, wear at pivot points.
Lift links/rocker arms
Mechanical linkage that multiplies cylinder travel to lift forks.
- Function. Convert cylinder motion to fork lift.
- Pivot points. Multiple pins and bushings.
- Failure modes. Worn bushings, bent components, broken welds.
Entry rollers
Guide rollers at fork tips for smooth pallet entry.
- Function. Guide forks into pallet openings.
- Material. Steel or nylon rollers.
- Replacement. Easy—typically press-fit or bolt-on.
Frame/pump housing
The central structural component housing the hydraulic pump.
- Construction. Cast or fabricated steel.
- Functions. Houses pump, provides structural rigidity, mounts steer assembly.
- Failure modes. Cracks (rare), stripped threads.
Hydraulic system components
Hydraulic pump
The heart of the lifting system.
- Type. Single-acting piston pump, typically.
- Operation. Pumping handle creates pressure to extend cylinder.
- Key components. Piston, cylinder bore, check valves, seals.
- Failure modes. Worn seals (won't hold pressure), worn bore, damaged check valves.
- Repair. Seal kits available; severe wear requires pump replacement.
Hydraulic cylinder
Converts hydraulic pressure into lifting force.
- Type. Single-acting with spring return.
- Construction. Steel tube with internal piston.
- Stroke. Typically 100-150 mm (4-6 inches).
- Failure modes. Seal leaks (internal or external), scored bore, bent rod.
- Repair. Seal replacement if bore is good; otherwise replace cylinder.
Release valve
Controls lowering speed and holds load.
- Function. Allows controlled release of hydraulic pressure to lower forks.
- Operation. Handle lever actuates valve via linkage.
- Types. Ball valve, poppet valve, or needle valve.
- Failure modes. Won't seal (load drops), won't open (won't lower), stuck.
- Repair. Clean, replace seals, or replace valve assembly.
Check valves
One-way valves that direct fluid flow.
- Function. Allow flow in one direction, block reverse flow.
- Location. In pump and between pump and cylinder.
- Types. Ball check, poppet check.
- Failure modes. Debris preventing seal, worn seat, stuck open/closed.
- Repair. Clean or replace—inexpensive parts.
Hydraulic fluid
The working fluid that transfers force.
- Type. Hydraulic jack oil, typically ISO VG 22 or VG 32.
- Capacity. Usually 200-400 ml per jack.
- Maintenance. Check level, change every 2-3 years or when contaminated.
See our pallet jack hydraulic oil guide for details.
Seals and O-rings
Prevent fluid leakage throughout the hydraulic system.
- Types. O-rings, cup seals, piston seals, rod seals.
- Materials. Nitrile (Buna-N), polyurethane, leather.
- Failure modes. Hardening, cracking, wear, extrusion.
- Replacement. Seal kits available for most pumps/cylinders.
Handle assembly components
Handle
The operator interface for steering, pumping, and control.
- Construction. Steel tube, typically 25-32 mm diameter.
- Length. Usually 1,000-1,200 mm (40-48 inches).
- Movement. Pivots for pumping, rotates for steering.
- Failure modes. Bending, weld cracks at pivot.
Handle grip
The hand-held portion at handle end.
- Material. Rubber, plastic, or foam.
- Function. Comfortable grip, control lever access.
- Replacement. Easy—typically slides on or screws on.
Control lever
Actuates the raise/neutral/lower function.
- Positions. Typically three—raise, neutral, lower.
- Mechanism. Connects to release valve via linkage.
- Failure modes. Broken spring, worn linkage, sticky operation.
Handle pivot/yoke
Connects handle to pump housing.
- Function. Allows handle to pivot for pumping and rotate for steering.
- Components. Pivot pin, bushings, retaining clips.
- Failure modes. Worn bushings (loose handle), missing clips.
Return spring
Returns handle to upright position.
- Function. Raises handle after pump stroke.
- Failure modes. Broken spring, stretched spring (weak return).
- Replacement. Usually accessible, standard hardware.
Wheel assemblies
Steer wheels
The wheels mounted under the handle/pump housing.
- Quantity. Usually one or two wheels.
- Diameter. Typically 160-200 mm (6-8 inches).
- Width. 40-60 mm (1.5-2.4 inches).
- Materials. Polyurethane (most common), nylon, rubber.
- Bearings. Ball bearings or roller bearings.
- Failure modes. Flat spots, chunking, bearing failure.
Load wheels (fork wheels)
Located inside each fork, support the load.
- Quantity. Two per fork (single) or four per fork (tandem).
- Diameter. Typically 74-85 mm (2.9-3.3 inches).
- Width. 50-90 mm (2-3.5 inches).
- Materials. Polyurethane, nylon, or steel.
- Bearings. Ball bearings, roller bearings, or plain bushings.
- Failure modes. Wear flat, bearing failure, chunks missing.
Wheel materials comparison
| Material | Advantages | Disadvantages |
|---|---|---|
| Polyurethane | Quiet, floor-friendly, good traction | Can chunk, flat spot |
| Nylon | Durable, chemical resistant, low rolling resistance | Noisy, can damage floors |
| Rubber | Soft, floor-friendly, good grip | Wears faster, can swell with chemicals |
| Steel | Extremely durable | Noisy, damages floors, no cushion |
Bearings
- Types. Sealed ball bearings, roller bearings, plain bushings.
- Sealed bearings. Maintenance-free, replace when worn.
- Open bearings. Require periodic greasing.
- Failure signs. Noise, rough rolling, play in wheel.
Axles
- Material. Hardened steel.
- Mounting. Press-fit, bolted, or retained with clips.
- Failure modes. Bending (rare with proper use), wear.
Hardware and fasteners
Pivot pins
- Connect linkage components
- Secured with cotter pins, clips, or snap rings
- Replace if worn or bent
Bushings
- Reduce friction at pivot points
- Materials: bronze, nylon, composite
- Replace when worn (excessive play)
Retaining clips and cotter pins
- Secure pins and axles
- Replace if bent or missing
- Critical safety components
Bolts and nuts
- Various sizes throughout assembly
- Check for tightness during maintenance
- Use proper grade replacements
Common replacement parts
Parts most frequently replaced during pallet jack service:
- Load wheels. Wear item—replace when flat or damaged.
- Steer wheels. Replace when worn or bearing fails.
- Seal kits. Address hydraulic leaks and loss of lift.
- O-rings. Individual seals for minor repairs.
- Handle grips. Wear item—easy replacement.
- Entry rollers. Replace if damaged or missing.
- Control lever springs. Replace if broken or weak.
- Push rods. Replace if bent.
Sourcing replacement parts
OEM parts
- Original manufacturer parts
- Guaranteed fit and quality
- Higher cost but reliable
- Available from equipment dealers
Aftermarket parts
- Third-party manufactured parts
- Lower cost than OEM
- Quality varies—buy from reputable suppliers
- May not fit all models
Universal parts
- Standard items (bearings, O-rings, wheels)
- Available from industrial suppliers
- Match specifications carefully
Where to buy
- Equipment dealers (OEM and aftermarket)
- Industrial supply houses (Grainger, MSC, etc.)
- Online parts specialists
- Amazon and eBay (check seller reputation)
Related topics
- Pallet jack maintenance - Service procedures
- Pallet truck repair - Repair guide
- Pallet jack hydraulic oil - Fluid specifications
- Pallet jack types - Equipment overview